Privacy Policy
Welcome to Divas Luck Casino. We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, share, and protect your data when you visit our site or use our services.
1. Information We Collect
We collect various information to ensure a safe and high-quality gaming experience:
- Personal Information: Name, date of birth, email address, phone number, and physical address that you provide to us upon registration.
- Payment Information: Information related to deposits and withdrawals. Please note that we do not store full credit card details in our systems.
- Technical Information: IP address, browser type, device information, and login details collected automatically when you visit the site.
- Gaming Information: Details about the bets you have placed, games played, and transactions made at the casino.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and maintain your account.
- To process payment transactions (deposits and withdrawals).
- To fulfill our legal obligations, such as Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures.
- To improve security and detect fraud.
- To provide customer service and support.
- For marketing and informing about promotions (if you have given your consent).
3. Sharing Information with Third Parties
We never sell your personal data to third parties. We may only share your information with carefully selected and reliable partners, such as:
- Payment Service Providers: To execute money transfers securely.
- Game Providers: To enable gaming activities and resolve issues.
- Authorities: If required by law or regulations (e.g., licensing authorities or the police).
4. Data Security
We take the security of your data very seriously. Divas Luck Casino utilizes industry-standard 128-bit SSL encryption technology and advanced firewalls to ensure that your personal and payment information remains always protected from unauthorized access.
5. Your Rights
You have rights regarding your personal data according to data protection legislation. Among other things, you have the right to:
- Request access to the data concerning you.
- Request correction of incorrect data.
- Request deletion of your data (also known as the right to be forgotten), unless the law requires us to retain it.
- Restrict or object to the processing of your data (e.g., by withdrawing your marketing consent at any time).
6. Contact Us
If you have any questions or concerns regarding this privacy policy or the processing of your data, or if you wish to exercise your rights, please contact our customer support. Our team will be happy to assist you with any privacy-related matters.